DUSHI HOLIDAYS – TERMS & CONDITIONS

Applicable to Airbnb, Booking.com, Vrbo, WeChalet, Micazu & Direct Bookings

Dushi Holidays – Curaçao

These Terms & Conditions (“Terms”) constitute a legally binding agreement between the guest (“Guest”) and Kuipers Advice & Consulting B.V., a private limited liability company incorporated under the laws of Curaçao, operating under the trade name “Dushi Holidays” (the “Host”). By confirming a reservation, the Guest acknowledges, understands, and agrees to these Terms in full.

1. Definitions

“Host” refers to Kuipers Advice & Consulting B.V. operating as Dushi Holidays.
“Guest” refers to the booking party and all occupants.
“Property” refers to the rented accommodation.

2. Contractual Relationship & Hierarchy

The rental agreement is concluded exclusively between the Guest and the Host.

Where a reservation is made through a third-party platform, the following hierarchy applies (to the extent permitted by law):

1. Mandatory laws of Curaçao
2. These Terms
3. Platform-specific terms

3. Reservation & Payment

• A reservation is confirmed only upon receipt of payment
• The Host reserves the right to cancel unpaid or partially paid bookings
• Obvious pricing or system errors are not binding

For direct bookings:

• Payment deadlines are binding
• Non-payment results in automatic cancellation without notice

4. Security Deposit & Financial Liability

• A security deposit may be required or pre-authorized
• The Guest is fully liable for any damage, loss, or contractual breach

Recoverable costs include (non-exhaustive):

• Property damage
• Missing inventory
• Excessive cleaning
• Utility overconsumption
• Violations of house rules

The Guest authorizes the Host to recover such costs via:

• booking platform mechanisms
• direct charge where legally permitted

5. Check-in & Check-out

• Check-in: from 15:00
• Check-out: before 11:00

Late check-out without approval:

• may incur additional charges
• may include compensation for operational losses

6. Use of Property

• Strictly residential use only
• Only registered Guests are permitted
• Subletting or commercial use is prohibited

Violation results in immediate termination without refund.

7. Utilities & Measured Consumption (STRICT CLAUSE)

7.1 Electricity (All Properties)

• Included: 20 kWh per night
• Excess usage: USD 0.55 per kWh

Measurement is based on:

• meter readings
• smart monitoring systems
• reasonable calculation based on stay duration

The Host’s determination is binding unless manifestly incorrect.

7.2 Water (Apartments & Selected Villa Only)

Applicable to:

• all apartments
• villas explicitly designated without pool
• Rate: USD 8.00 per m³
• Measurement via meters or monitoring systems

7.3 Villas with Swimming Pool

• Water consumption is included
• No separate charge applies

7.4 Acceptance of Utility Charges

The Guest explicitly agrees that:

• excess consumption will be charged after check-out
• charges may be deducted from deposit or claimed via platform
• Host calculations are contractually accepted unless clearly incorrect

Tampering with meters or systems results in:

• immediate termination
• full financial liability

8. House Rules & Conduct

The Guest agrees to comply with the following:

• No parties or events without prior written approval
• No smoking inside the property
• No pets are allowed, except for legally recognized assistance animals in accordance with applicable laws
• Compliance with local laws and community regulations

Additional conditions for assistance animals:

• The Guest must inform the Host in advance
• The animal must be properly trained and under control at all times
• The Guest remains fully liable for any damage or additional cleaning

Violation:

• may result in immediate termination
• no refund
• additional charges

9. Extra Guests & Unauthorized Access

• Only registered Guests are permitted
• Unauthorized persons may result in:
• additional charges, or
• immediate termination

10. Cleaning & Property Condition

The property must be left in reasonable condition.

Additional cleaning fees apply in case of:

• excessive dirt
• stains or odors (including smoke)
• misuse of furnishings, towels, or linens

11. Maintenance, Defects & Access

• The Guest must report issues immediately
• The Host may access the property for:
• inspection
• maintenance
• emergencies

Failure to report issues may result in additional liability.

12. Liability & Assumption of Risk

To the maximum extent permitted by law:

• The Host is not liable for loss, theft, or damage to personal belongings
• The Guest assumes full responsibility for safety
• All amenities (including pools and terraces) are used at own risk

13. Internet & Technical Services

• Provided as a convenience only
• No guarantee of uninterrupted service
• No liability for outages or performance issues

14. Third-Party Services

Recommendations (car rental, transfers, etc.):

• are provided as a courtesy
• are not the responsibility of the Host

15. Cancellations, No-Shows & Refund Policy

• Governed by the booking platform or direct agreement
• No refunds for:
• no-shows
• late arrivals
• early departures
• unused nights

16. Platform Enforcement

The Guest agrees that:

• Claims may be submitted via platform systems
• Documented evidence (photos, meter readings, logs) is sufficient

17. Chargebacks & Payment Disputes

• The Guest agrees not to initiate chargebacks without prior contact

Unauthorized chargebacks:

• constitute breach of contract
• may result in legal recovery actions

Recoverable costs include:

• original charges
• administrative fees
• legal and collection costs

18. Fraud & Misrepresentation

The Host reserves the right to cancel without refund if:

• false information is provided
• identity cannot be verified
• fraudulent behavior is suspected

19. Right to Refuse Future Bookings

The Host reserves the unrestricted right to:

• refuse future reservations
• deny service

20. Security & Monitoring

• Exterior cameras may be present
• No surveillance in private interior spaces

The Guest consents to:

• reasonable monitoring
• use of footage for dispute resolution

21. Force Majeure

The Host is not liable for events beyond control, including:

• natural disasters
• government actions
• utility failures
• travel disruptions

22. Dispute Resolution & Arbitration

To the extent permitted by law:

• Disputes shall first be addressed amicably
• The Host may elect binding arbitration in Curaçao under international rules (UNCITRAL or ICC)
• If arbitration is not enforceable, Curaçao courts apply

Platform dispute mechanisms may be used in parallel.

23. Currency

All amounts are stated in USD.
Local reference currency: Caribbean Guilder (XCG / Cg).

24. Severability

If any provision is deemed invalid, the remaining provisions remain fully enforceable.

25. Governing Law

These Terms are governed exclusively by the laws of Curaçao.

26. Acceptance

By confirming a reservation, the Guest confirms having read, understood, and accepted these Terms.

Dushi Holidays
Effortless stays. Clearly defined.

Legal Entity Details

Kuipers Advice & Consulting B.V.
Registered in Curaçao
Chamber of Commerce number: 158472
Registered address: Dr. M. L. King Boulevard 123-5