Dushi Holidays – Rental Agreement

Welcome

We aim to provide a transparent, comfortable, and enjoyable stay for all our guests.
Below you will find our Rental Agreement, which outlines important information regarding your stay, including house rules, utilities, and safety guidelines.

Key Information (Summary)

• Electricity: 20 kWh per day included
• Additional usage: $0.55 per kWh
• Water charges may apply where specified
• Pool & jacuzzi: use at your own risk
• No parties, no smoking, no pets (except legally required assistance animals)

This Rental Agreement applies to all bookings made with Dushi Holidays (Kuipers Advice & Consulting B.V.), including bookings made via platforms such as Airbnb, Booking.com, Micazu, WeChalet and Vrbo.

By completing a booking, the Guest confirms that they have read, understood, and agreed to these Terms & Conditions.

These Terms & Conditions (the “Rental Agreement”) constitute a legally binding agreement between the guest (“Guest”) and Kuipers Advice & Consulting B.V., a private limited liability company incorporated under the laws of Curaçao, operating under the trade name “Dushi Holidays” (the “Host”).

By completing the booking and ticking the acceptance box during checkout, the Guest explicitly confirms that they have read, understood, and fully agree to this Rental Agreement.

This Rental Agreement includes, without limitation:

• all Terms & Conditions
• all house rules
• all utility and consumption charges (including electricity and water)
• all policies regarding damages, cleaning, and additional costs
• all payment, cancellation, and dispute provisions

The Guest acknowledges that this Rental Agreement applies to all bookings, including those made via direct channels and third-party platforms such as Airbnb, Booking.com, Vrbo and similar services.

If the Guest does not agree to these Terms, the booking must not be completed.

In case of discrepancies, the English version shall prevail.

1. Definitions

“Host” refers to Kuipers Advice & Consulting B.V. operating as Dushi Holidays.
“Guest” refers to the booking party and all occupants.
“Property” refers to the rented accommodation.

“Facilities” refers to pool, jacuzzi, and all amenities.

2. Contractual Relationship & Hierarchy

The rental agreement is concluded exclusively between the Guest and the Host.

Where a reservation is made through a third-party platform, the following hierarchy applies (to the extent permitted by law):

1. Mandatory laws of Curaçao
2. These Terms
3. Platform-specific terms

3. Reservation & Payment

• A reservation is confirmed only upon receipt of payment
• The Host reserves the right to cancel unpaid or partially paid bookings
• Obvious pricing or system errors are not binding

For direct bookings:

• Payment deadlines are binding
• Non-payment results in automatic cancellation without notice

4. Security Deposit & Financial Liability

• A security deposit may be required or pre-authorized
• The Guest is fully liable for any damage, loss, or contractual breach

Recoverable costs include (non-exhaustive):

• Property damage
• Missing inventory
• Excessive cleaning
• Utility overconsumption
• Violations of house rules

The Guest authorizes the Host to recover such costs via:

• booking platform mechanisms
• direct charge where legally permitted

5. Check-in & Check-out

• Check-in: from 15:00
• Check-out: before 11:00

Late check-out without approval:

• may incur additional charges
• may include compensation for operational losses

6. Use of Property

• Strictly residential use only
• Only registered Guests are permitted
• Subletting or commercial use is prohibited

Violation results in immediate termination without refund.

7. Utilities & Measured Consumption (STRICT CLAUSE)

7.1 Electricity (All Properties)

• Included: 20 kWh per night
• Excess usage: USD 0.55 per kWh

Measurement is based on:

• meter readings
• smart monitoring systems
• reasonable calculation based on stay duration

The Host’s determination is binding unless manifestly incorrect.

7.2 Water (Apartments & Selected Villa Only)

Applicable to:

• all apartments
• villas explicitly designated without pool
• Rate: USD 8.00 per m³
• Measurement via meters or monitoring systems

7.3 Villas with Swimming Pool

• Water consumption is included
• No separate charge applies

7.4 Acceptance of Utility Charges

The Guest explicitly agrees that:

• excess consumption will be charged after check-out
• charges may be deducted from deposit or claimed via platform
• Host calculations are contractually accepted unless clearly incorrect

Tampering with meters or systems results in:

• immediate termination
• full financial liability

8. House Rules & Conduct

The Guest agrees to comply with the following:

• No parties or events without prior written approval
• No smoking inside the property
• No pets are allowed, except for legally recognized assistance animals in accordance with applicable laws
• Compliance with local laws and community regulations

Additional conditions for assistance animals:

• The Guest must inform the Host in advance
• The animal must be properly trained and under control at all times
• The Guest remains fully liable for any damage or additional cleaning

Violation:

• may result in immediate termination
• no refund
• additional charges

9. Extra Guests & Unauthorized Access

• Only registered Guests are permitted
• Unauthorized persons may result in:
• additional charges, or
• immediate termination

10. Cleaning & Property Condition

The property must be left in reasonable condition.

Additional cleaning fees apply in case of:

• excessive dirt
• stains or odors (including smoke)
• misuse of furnishings, towels, or linens

11. Maintenance, Defects & Access

• The Guest must report issues immediately
• The Host may access the property for:
• inspection
• maintenance
• emergencies

Failure to report issues may result in additional liability.

12. Liability & Assumption of Risk

To the maximum extent permitted by law:

• The Host is not liable for loss, theft, or damage to personal belongings
• The Guest assumes full responsibility for safety
• All amenities (including pools and terraces) are used at own risk

13. Water Facilities – Use at Own Risk, Safety Rules and Liability

The Guest acknowledges that the Property may include a swimming pool, jacuzzi, hot tub, and/or other water-related amenities (collectively, the “Facilities”), which inherently involve risks, including but not limited to slipping, falling, drowning, overheating, dehydration, dizziness, and injury.

The Guest expressly agrees that use of the Facilities is entirely at their own risk and at the risk of all occupants, invitees, and any third parties under the Guest’s responsibility.

The Guest accepts full responsibility for the supervision and safety of all persons using the Facilities at all times, including but not limited to children, minors, and non-swimmers. No lifeguard or professional supervision is provided.

The Guest acknowledges that areas surrounding the Facilities may be wet, slippery, uneven, or hazardous, and agrees to exercise appropriate caution at all times.

The following rules apply strictly to all use of the Facilities:

13.1 General Safety Rules

• Use of the Facilities is entirely at own risk
• Children must be supervised at all times by a responsible adult
• Running, diving, jumping, or any unsafe behavior is strictly prohibited
• Glass, bottles, and breakable items are not allowed in or around the Facilities
• The Guest must comply with all safety instructions provided by the Host
• Any damage or misuse will be charged to the Guest
• Failure to comply may result in immediate termination of the stay without refund

13.2 Pool-Specific Rules

• Pool surfaces may be wet and slippery
• No diving or jumping into the pool
• Night use is only permitted at the Guest’s own risk and with adequate lighting
• Use under the influence of alcohol or substances is entirely at the Guest’s own risk

13.3 Hot Tub / Jacuzzi-Specific Rules

The Guest acknowledges that hot water use involves additional health risks.

• Use of the hot tub/jacuzzi must be limited to reasonable durations
• Prolonged exposure to hot water may cause overheating, dizziness, or loss of consciousness
• Use under the influence of alcohol, drugs, or medication is strongly discouraged and entirely at the Guest’s own risk
• Persons with medical conditions, including but not limited to heart conditions, blood pressure issues, pregnancy, or other health concerns, are advised not to use the Facilities without medical consultation
• Children must be supervised at all times and may only use the hot tub where safe and appropriate
• Guests must not use the Facilities in case of open wounds, infections, or contagious conditions

13.4 Hygiene and Proper Use

The Guest agrees to maintain proper hygiene and responsible use of all Facilities.

The Facilities must not be used in a manner that may compromise safety, sanitation, or functionality.

13.5 Liability Limitation

To the maximum extent permitted by applicable law, the Host shall not be liable for any injury, illness, accident, loss, or damage arising from or related to the use of the Facilities, except in cases of proven gross negligence or willful misconduct by the Host.

13.6 Indemnification

The Guest agrees to indemnify, defend, and hold harmless the Host from and against any and all claims, damages, liabilities, costs, or expenses (including legal fees) arising from or related to the use or misuse of the Facilities by the Guest or any person under the Guest’s responsibility.

13.7 Acknowledgement

By using the Facilities, the Guest confirms that they understand and accept all risks associated with water-related activities and agree to comply fully with this clause.

14. Internet & Technical Services

• Provided as a convenience only
• No guarantee of uninterrupted service
• No liability for outages or performance issues

15. Third-Party Services

Recommendations (car rental, transfers, etc.):

• are provided as a courtesy
• are not the responsibility of the Host

16. Cancellations, No-Shows & Refund Policy

• Governed by the booking platform or direct agreement
• No refunds for:
• no-shows
• late arrivals
• early departures
• unused nights

17. Platform Enforcement

The Guest agrees that:

• Claims may be submitted via platform systems
• Documented evidence (photos, meter readings, logs) is sufficient

18. Chargebacks & Payment Disputes

• The Guest agrees not to initiate chargebacks without prior contact

Unauthorized chargebacks:

• constitute breach of contract
• may result in legal recovery actions

Recoverable costs include:

• original charges
• administrative fees
• legal and collection costs

19. Fraud & Misrepresentation

The Host reserves the right to cancel without refund if:

• false information is provided
• identity cannot be verified
• fraudulent behavior is suspected

20. Right to Refuse Future Bookings

The Host reserves the unrestricted right to:

• refuse future reservations
• deny service

21. Security & Monitoring

• Exterior cameras may be present
• No surveillance in private interior spaces

The Guest consents to:

• reasonable monitoring
• use of footage for dispute resolution

22. Force Majeure

The Host is not liable for events beyond control, including:

• natural disasters
• government actions
• utility failures
• travel disruptions

23. Dispute Resolution & Arbitration

To the extent permitted by law:

• Disputes shall first be addressed amicably
• The Host may elect binding arbitration in Curaçao under international rules (UNCITRAL or ICC)
• If arbitration is not enforceable, Curaçao courts apply

Platform dispute mechanisms may be used in parallel.

24. Currency

All amounts are stated in USD.
Local reference currency: Caribbean Guilder (XCG / Cg).

25. Severability

If any provision is deemed invalid, the remaining provisions remain fully enforceable.

26. Governing Law

These Terms are governed exclusively by the laws of Curaçao.

27. Acceptance

By confirming a reservation, the Guest confirms having read, understood, and accepted these Terms. The Guest expressly waives the right to dispute charges that are clearly defined in this Rental Agreement.

Dushi Holidays
Effortless stays. Clearly defined.

Legal Entity Details

Kuipers Advice & Consulting B.V.
Registered in Curaçao
Chamber of Commerce number: 158472
Registered address: Dr. M. L. King Boulevard 123-5